The Value Of Managed Services

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Managed IT: The “break-fix” solution and why it falls short

Can you feel the heat?

The pressure is on. Because when your business depends on technology to get work done

(AKA every modern company), that also means you’re responsible for:

  • Defending against increasingly sophisticated online threats
  • Ensuring remote workers have the tools to be productive while keeping files and data secure
  • Making sure your files and data are always available, even when disaster strikes.

Can you successfully run your business and handle all of this on your own?

The “break-fix” solution and why it falls short

The break-fix model is an old-school solution to tech issues. Basically, when something stops working, you call for tech support and pay an hourly rate to fix it. And while that may have worked in the early days of technology and computer networks, it’s an outdated solution that leaves you with the following issues:

  • Unpredictable, unexpected costs
  • Downtime and disruptions that affect employee productivity
  • Responding and reacting to problems, rather than preventing them

Managed services — the smarter, proactive approach to IT

In the managed IT service model, your service provider takes ongoing responsibility for securing, monitoring, and maintaining your IT environment. The services cater to your business’s specific needs. It also creates a solid plan for managing your technology, so it’s prepped for the long run.

Managed services can include:

  • Remote monitoring and management
  • Managed security
  • Managed storage and backups
  • Managed cloud services and platforms
  • Troubleshooting and support
  • Technology strategy and advice

Every business loves security and savings

Managed IT services mean stronger security for your business. You’ll stay protected with a proactive approach to malware and virus detection, software updates, password management, and more.

Plus, managed IT services come with strategic budgeting and predictable costs. The cost structure is entirely tailored to your business — instead of dealing with unexpected costs when something breaks down, you can plan your technology budget with confidence.

A world where productivity and peace-of-mind happily coexist

Managed services offer operational efficiency, or regular maintenance and upgrades that keep your critical computer systems at peak performance. In other words, you can say hello to increased productivity and efficiency.

Plus, with a well-designed data backup and recovery plan, you can get your business back up and running when that inevitable disaster does strike.

The full package is wrapped up with genuine peace-of-mind. With managed services, you’ll be anticipating problems instead of reacting to them. In the end, it’s a better return on your technology investment — and much-needed confidence in your network’s health.

Now, we’ll let the numbers do the talking

87% of businesses without a managed service provider are not confident they can defend against cyberattacks.

48% of businesses are only “somewhat prepared” to recover their IT assets after a disaster or data breach.

96% of businesses with a managed service provider save money on IT costs every year.