Fully Managed Monthly Services

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Do these issues plague your business?

  • No Technology Plan? Does your organization lack a strategy for how technology can best serve it into the future?
  • IT Budget Crunch? Under pressure to reduce IT costs, increase value or maximize profitability?
  • Management Struggles?  Need to find a more efficient way to manage your company’s technology?

 Program Advantages:

  • Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution.
  • Reduced Business Impact from IT Failures: Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.
  • Reduced Network Downtime Through Proactive Maintenance: Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter.

 

A True IT Partnership

Total network peace of mind. Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical component of your business and needs attention to ensure it runs predictably, optimally and securely. Our fully managed program is the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and performance.

Fully Managed provides support and management for a fixed monthly price – it’s that simple. We provide all of the benefits of an internal MIS department for a fraction of the price of staffing one yourself. We reduce the business impact of IT failures by minimizing their occurrence and any unforeseen issues are dealt with as a top priority. All aspects of your network are covered: security, data protection, applications and hardware.

When you outsource the management of your IT resources to us, we look upon this as a partnership. Our comprehensive approach means we are your IT department. By optimizing your network’s performance, it will work at the peak efficiency and reliability levels that your business demands, allowing you to focus on running your business, not your network. Security, networking, data protection and user support – we handle it all for a single, predictable price.

PROGRAM FEATURES

• Advanced Performance Monitoring ensures all of the critical network devices that comprise your small business network are healthy and functioning.

• Scheduled Preventative Maintenance ensures that your servers, PCs and other vital network devices function optimally. This improves reliability and security.

• Quarterly Network Health Review dedicates time to review reports and issues that are important to the ongoing performance of your network. We translate technology into business terms for you.

• Real Time Optimization keeps your infrastructure optimized through our NOC enterprise-class technology. Critical issues are identified, reported and resolved in real time.

• Anti-Virus Anti-Spam and Backup Management keeps your environment secure, protected and available through industry best practices.

• Total Remote and Onsite Support ensures the utmost in business stability and reliability. Your single monthly price covers all network, server and workstation support.

 

PROGRAM ELEMENTS:

Servers

• Advanced Performance Monitoring

• Configuration Management

• Key Application Maintenance

• OS & 3rd Party Patch Management

• Real Time Server Optimization

• Scheduled Preventative Maintenance

• License & Asset Management

• Managed Anti-Virus

• Managed Onsite Backup

• Managed Audit

• Unlimited Remote & Onsite support

Network Devices

• Firewall Management & Maintenance

• Router/Switch Monitoring

• Total Remote & Onsite support

Workstations

• Advanced Performance Monitoring

• Configuration Management & Enforcement

• OS & 3rd Party Patch Management

• Real Time Workstation Optimization

• Scheduled Preventative Maintenance

• Managed Anti-Virus

• Hosted Anti-Spam